Q. How long does it take for an eCard to arrive?

A. After the sender completes the form and sends the e-Card, it is usually delivered to the recipient's email within a few moments.

If the sender uses the scheduled delivery option, the e-Card will be delivered at the selected date and time.

Q. What if the recipient hasn’t received the card?

A.

• An outdated or mistyped email address could be preventing delivery. Whenever possible, verify that you are using the recipient's current email address.
• Ask the recipient to check their Spam or Junk Mail folder.
• Some email providers may take a little longer to process and deliver email. If the card doesn't arrive within a few minutes, allowing a little more time may resolve the issue.

Q. How long is the card available to the recipient?

A. Recipients can access their e-Card for 90 days using the link in their email. After 90 days, the personal information associated with the card is automatically removed from the system to help protect privacy. The e-Card itself, however, remains available to view through the original link.

Q. Can an e-Card be sent to multiple people?

A. Yes. Simply enter multiple email addresses when completing the e-Card form.

Q. How can I tell when my recipient has opened their e-Card?

A. If you would like to know when your recipient opens your e-Card, simply check "Notify me when my recipient(s) open the eCard" before sending it. You will receive an email notification when the card is opened.

Q. Can my recipient print the e-Card I send them?

A. Yes. If they have a printer, they can use the Print (Ctrl-P) function in their web browser to print their card.

Note: E-Card images are optimized for viewing on computer monitors and tablet and phone screens, so may not retain the same sharpness and color fidelity seen on screen when printed.

Q. If I share an e-Card through social media, how long is it available for?

A. A card shared through social media will be available until the person who shared it deletes or removes it, or as long as the social media platform permits older posts to remain.

Helpful Tips!

• Double-check sender and recipient email addresses before sending.
• Add a personal message to make your e-Card uniquely yours.
• If you're expecting an "opened" notification, remember that it is available only if you checked that option before sending.

We pray your e-Card will be an encouragement and a blessing to everyone who receives it.