Frequently Asked Questions

We're glad you're here. Below are answers to the questions we hear most often.

Common e-Card Questions

Q. How long does it take for an eCard to arrive?

A. After the sender completes the form and sends the e-Card, it is usually delivered to the recipient's email within a few moments.

If the sender uses the scheduled delivery option, the e-Card will be delivered at the selected date and time.

Q. What if the recipient hasn’t received the card?

A.

• Confirm that the recipient's email address was entered correctly.
• Ask the recipient to check their Spam or Junk Mail folder.
• If the card still hasn't arrived after a few minutes, some email providers may simply be taking a little longer to process it.

Q. How long is the card available to the recipient?

A. Recipients can access their e-Card for 90 days using the link in their email. After 90 days, the personal information associated with the card is automatically removed from the system to help protect privacy. The e-Card itself, however, remains available to view through the original link.

Q. Can an e-Card be sent to multiple people?

A. Yes. Simply enter multiple email addresses when completing the e-Card form.

Q. How can I tell when my recipient has opened their e-Card?

A. If you would like to know when your recipient opens your e-Card, simply check "Notify me when my recipient(s) open the eCard" before sending it. You will receive an email notification when the card is opened.

Q. Can my recipient print the e-Card I send them?

A. Yes. If they have a printer, they can use the Print (Ctrl-P) function in their web browser to print their card.

Note: E-Card images are optimized for view on computer monitors and tablet and phone screens, so may not retain the same sharpness and color fidelity seen on screen when printed.

Q. If I share an e-Card through social media, how long is it available for?

A. A card shared through social media will be available until the person who shared it deletes or removes it, or as long as the social media platform permits older posts to remain.

Helpful Tips!

• Double-check sender and recipient email addresses before sending.
• Add a personal message to make your e-Card uniquely yours.
• If you're expecting an "opened" notification, remember that it is available only if you checked that option before sending.

Common Printed Cards and Gifts Questions

Q. Are printed editions of Cards of Ministry e-Cards available?

A. Yes, many e-Card designs are available as printed cards through our print-on-demand shop on Zazzle. You can visit our Cards of Ministry on Zazzle shop here.

Q. Can I change the paper type or card size of a product on Zazzle?

A. Yes. When viewing a card on Zazzle, you can change to one of their available paper types (premium linen, matte, pearl, and semi-gloss) or card size.  Please note: some card designs are optimized for their smaller cards (e.g. 5"x7" or under) and may not display well on a larger card or product.  Zazzle will warn you if you choose a size too large for the source image.

Q. Can I put a Cards of Ministry Zazzle shop design on a different product?

A. Yes.  Zazzle allows some designs to be put on a different product (for example, a card design produced on a magnetic photo or coffee mug). Note that the image dimensions and ratios best for the other product may differ from the new product, so use Zazzle's preview feature to make sure the image looks good on the new product you are choosing.

Q. Does Zazzle guarantee their products?

A. Yes. Zazzle has a 100% satisfaction money-back guarantee (check the details in the Zazzle shop). Zazzle's outstanding print quality, together with their satisfaction guarantee, is why we chose them as our print-on-demand partner.

We pray your e-Card will be an encouragement and a blessing to everyone who receives it.